1. Introduction Welcome to https://free-psychic-question.com/ (“we,” “us,” or “our”). We are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, create an account, or use our services, including participating in psychic readings.

By accessing or using our services, you agree to the terms of this Privacy Policy. This is a sacred space, and your trust is our highest priority.

2. Information We Collect We collect information to provide and improve our services, facilitate connections with psychic advisors, and ensure a secure and personalized experience.

• a. Information You Provide Directly:
  • Account Information: When you create an account, we collect your email address, a password, your chosen username, gender, and date of birth. You do not need to use your real name.
  • Profile Information: You may voluntarily add other information to your profile.
  • Reading Content: The questions you ask and the content of your text chats or phone calls with psychic advisors are processed through our platform. We treat this information as strictly confidential.
  • Communications: If you contact our customer support or provide feedback, we collect the information you include in your communications.
• b. Payment Information:
  • To purchase credits or a full reading session, you will need to provide payment information, such as your credit card details and billing address. This information is collected and processed directly by our secure third-party payment processors (e.g., Stripe, PayPal). We do not store your full credit card number on our servers.
• c. Information We Collect Automatically:
  • Usage Data: We automatically collect information about how you interact with our website, such as your IP address, browser type, device information, pages visited, and the dates and times of your visits.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to help our website function, remember your preferences, secure your account, and understand how our services are used. You can control the use of cookies at the individual browser level.

3. How We Use Your Information Your information is used to power your experience on our platform. Our primary purposes are:

• To Provide and Manage Our Services: To create and maintain your account, facilitate readings with your chosen psychic advisors, and process your payments.
• To Communicate With You: To send you service-related notifications, respond to your inquiries, and inform you about promotions or updates to our platform (you can opt-out of marketing communications).
• For Security and Fraud Prevention: To protect your account, verify your identity, and prevent fraudulent, unauthorized, or illegal activity.
• To Improve Our Platform: To analyze usage trends and feedback to enhance our website’s functionality, user experience, and the quality of our services.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, subpoenas, or court orders.

4. How We Share Your Information Your privacy is sacred. We do not sell your personal information. We only share it in the following limited circumstances:

• With Psychic Advisors: Your username and the content of your reading are shared with the psychic advisor you choose for the purpose of conducting your session. Our advisors are bound by strict confidentiality agreements to protect the privacy of your reading.
• With Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, data hosting, and website analytics. These providers are only given access to the information necessary to perform their functions and are contractually obligated to protect your data.
• For Legal Reasons: We may disclose your information if required by law or if we believe in good faith that such action is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

5. Data Security We implement robust technical and organizational security measures designed to protect your information from unauthorized access, use, or disclosure. These include data encryption, access controls, and secure server infrastructure. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

6. Data Retention We retain your personal information for as long as your account is active or as needed to provide you with services. We will also retain information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. You may request the deletion of your account and associated data at any time.

7. Your Privacy Rights You have rights regarding your personal information. Depending on your location, these may include the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete information.
• Deletion: Request the deletion of your account and personal information, subject to certain legal exceptions.
• Opt-Out: Opt-out of receiving promotional emails from us by using the “unsubscribe” link in the emails.

To exercise these rights, please contact us using the information below.

8. Children’s Privacy Our services are intended for adults and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it immediately.

9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a prominent notice on our website prior to the change becoming effective. We encourage you to review this page periodically for the latest information on our privacy practices.

10. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: privacy@yfree-psychic-question.com

Mailing Address:

456 Maple Avenue
Madison, WI 53703
USA